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ElevenLabs

Customer Support Specialist

Canada, Europe +2 UTC-8 to UTC+8 Full time Mid level
Where you can live
Remote
Working hours
Overlap with UTC-8 to UTC+8
Salary
Not published
Posted
October 13, 2026
B2B SaaS

Summary from the posting

You will enjoy the role if you enjoy doing the following:

Rapid Response: Quickly and effectively resolve customer support tickets, ensuring a seamless user experience and customer empathy.

Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot issues and provide straightforward, user-friendly solutions.

Keeping Things Top-Notch: Stay informed about developments, proactively and reactively contribute to documentation and help center articles to ensure users have the information they need when they need it, and serve as the liaison between customers and the company, giving the users a voice within the company.

This is a short summary. The full description, requirements and the application form are on ElevenLabs's own career page.

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