Fivetran
Manager, Customer Support Engineering
APAC
UTC+5 to UTC+12 Full time
Lead or Staff
- Where you can live
- Remote, Australia, APAC
- Working hours
- Overlap with UTC+5 to UTC+12
- Salary
- Not published
- Posted
- July 1, 2026
Summary from the posting
Customer support is on the very front-lines of assisting our dbt Cloud customers and we are looking for a Manager of our Customer Solutions Engineering team who will be the first line of defense for our Enterprise customers. The person will play a pivotal role in impacting dbt Cloud's usage and increase retention by helping users quickly adopt dbt Cloud within their organizations.
What You'll Do
- Lead and develop a team of Customer Solutions Engineers across the APJ regions, ensuring high-quality technical support for enterprise customers.
- Strategize and implement support processes to enhance support operations, facilitating smooth and efficient issue resolution.
This is a short summary. The full description, requirements and the application form are on Fivetran's own career page.