Givebutter
Chat Support Specialist
APAC
UTC+8 Full time
Mid level
- Where you can live
- Remote, Philippines
- Working hours
- Overlap with UTC+8
- Salary
- Not published
- Posted
- September 30, 2026
Summary from the posting
As a member of our Customer Support team, you will have the opportunity to support the fundraising efforts of a large and diverse group of NPOs, ranging from small nonprofits to large educational institutions to Fortune 500 companies.
The primary responsibility of this role will be responding to inquiries from current users via live chat and email. We are an industry leader in the support space with high expectations. Live chat accounts for approximately 80% of your workload, with a first response time of under 2 minutes. Our CSAT is above 96%, and IQS scores are expected to be 98% or higher.
This is a short summary. The full description, requirements and the application form are on Givebutter's own career page.