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Mercury

Customer Support Specialist - Risk

US UTC-10 to UTC-5 $59k to $72k per year Full time Mid level
Where you can live
San Francisco, CA, New York, NY, Portland, OR, or Remote within United States
Working hours
Overlap with UTC-10 to UTC-5
Salary
USD 58,900 to 71,600 per year
Posted
September 28, 2026
B2B SaaS

Summary from the posting

Mercury is building a complete finance stack for startups. Since launching in 2019, we’ve grown to over 300,000 startups and small businesses around the world. As we continue to grow, ensuring a seamless, empathetic, and efficient customer experience, especially in areas touching risk and compliance, is more important than ever.

As a Customer Support Specialist - Risk, you’ll be part of a team dedicated to managing customer interactions and operational tasks across key risk-related workstreams.

This is a short summary. The full description, requirements and the application form are on Mercury's own career page.

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