Muck Rack
Customer Support Specialist I
Europe
UTC-1 to UTC+4 Full time
Junior
- Where you can live
- Remote (Bulgaria)
- Working hours
- Overlap with UTC-1 to UTC+4
- Salary
- Not published
- Posted
- September 3, 2026
B2B SaaS
Agile
Summary from the posting
We're looking for a collaborative, detail-oriented Customer Support Specialist, Media Intelligence Digests to join our Media Intelligence team.
In this role, you'll own the day-to-day execution of our Media Intelligence Digest service, ensuring clients receive accurate, high-quality intelligence on time every day. You'll partner closely with Editorial, Customer Success, Customer Support, and Product teams to deliver an exceptional client experience while helping scale a growing operational service.
Media Intelligence Digests are a time-sensitive service with strict client delivery deadlines.
This is a short summary. The full description, requirements and the application form are on Muck Rack's own career page.