PlanetScale
Enterprise Support Engineer
Europe, APAC
UTC-1 to UTC+12 $120k to $200k per year Full time
Mid level
- Where you can live
- Remote - NA, APAC, EMEA
- Working hours
- Overlap with UTC-1 to UTC+12
- Salary
- USD 120,000 to 200,000 per year
- Posted
- July 24, 2025
Summary from the posting
Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn't be higher. We're looking for a Software Engineer to join our core engineering team and help us build the next generation of database infrastructure.
What's the job to be done?
- You will advise and handle support requests from enterprise customers on the PlanetScale platform.
- You will become a customer-facing subject-matter expert for enterprise customers on the PlanetScale platform.
- You will identify product gaps in a customer-specific context and work with Technical Account Management, Engineering and Sales Engineering teams to prioritize and escalate them.
This is a short summary. The full description, requirements and the application form are on PlanetScale's own career page.