Customer Success Manager, Mid-Market
- Where you can live
- United States
- Working hours
- Overlap with UTC-10 to UTC-5
- Salary
- USD 110,000 to 170,000 per year
- Posted
- July 28, 2026
Summary from the posting
Scribe's Mid-Market customers span industries, geographies, and use cases , and this role owns their journey from day one through renewal. You'll be the person customers rely on to get value from the product, scale adoption across their teams, and find new ways Scribe can change how their organization works. It's a relationship-driven, outcome-focused role where your impact shows up directly in retention and expansion numbers.
What you'll do
Own a portfolio of Mid-Market accounts across the full customer lifecycle , onboarding, adoption, expansion, and renewal , with accountability for retention and revenue growth
This is a short summary. The full description, requirements and the application form are on Scribe's own career page.