Customer Success Manager (Europe)
- Where you can live
- United Kingdom
- Working hours
- Overlap with UTC-1 to UTC+3
- Salary
- Not published
- Posted
- September 16, 2026
Summary from the posting
Meet and exceed revenue targets by working closely with our SMB customers’ Security teams.
Manage existing customer relationships to drive renewal and upsell opportunities.
Create an unparalleled customer experience throughout the customer life cycle.
Collaborate with our Go-to-market, Engineering, and Professional Services teams to increase customer adoption.
Be responsible for running Quarterly Health Checks, renewals, and overall health of existing customers.
What You'll Bring
5 plus years of experience in a renewals Customer Success role for B2B SaaS solutions.
Experience selling in the cybersecurity (or related) industry.
Proven track record of meeting or exceeding renewal and upsell quotas.
This is a short summary. The full description, requirements and the application form are on Socket's own career page.