Tines
Customer Success Manager II - West
US
UTC-11 to UTC-5 Full time
Lead or Staff
- Where you can live
- United States (Remote)
- Working hours
- Overlap with UTC-11 to UTC-5
- Salary
- Not published
- Posted
- June 24, 2026
Intercom
B2B SaaS
Summary from the posting
- Leading a first-class onboarding experience and ensuring customer use cases and requirements are met in the specified timeline
- Translating technical customer needs to internal technical teams and delivering feedback to the Product team on new feature requests and enhancements to shape and improve the platform
- Coordinating onboarding and business reviews to evaluate performance, learn about the customers priorities, and locate new opportunities to promote expansion within existing and new teams
- Partnering with internal resources to build account plans and align customer needs with use cases to increase platform usage
This is a short summary. The full description, requirements and the application form are on Tines's own career page.