Tines
Lead Customer Success Manager - West
US
UTC-11 to UTC-5 $190k to $220k per year Full time
Lead or Staff
- Where you can live
- United States (Remote)
- Working hours
- Overlap with UTC-11 to UTC-5
- Salary
- USD 190,000 to 220,000 per year
- Posted
- July 30, 2026
Machine Learning
Intercom
Summary from the posting
As a Lead Customer Success Manager, you will own the post-sales strategic relationship, retention, and value realization across our highest-stakes enterprise accounts. You are a self-starter and bar-raiser who operates with high autonomy, driving customer outcomes while working in tight partnership with Sales to uncover and capitalize on strategic growth opportunities.
In this role, you will serve as the trusted advisor and strategic lead for your portfolio, orchestrating technical and commercial counterparts, including Forward-Deployed Engineers (FDEs), Account Executives, and Product leaders.
This is a short summary. The full description, requirements and the application form are on Tines's own career page.