Tines
Technical Support Engineer I
US, Canada, Europe
UTC+0 $85k to $95k per year Full time
Junior
- Where you can live
- Boston, MA ยท Ireland (Remote)
- Working hours
- Overlap with UTC+0
- Salary
- Not published
- Posted
- October 8, 2026
Summary from the posting
- Handling technical inquiries received across multiple channels (Slack, in-app chat, and email), maintaining high standards for responsiveness and ticket hygiene
- Troubleshoot customer inquiries, including but not limited to API integrations, systems issues, network and security-related impediments, 3rd party integrations, and multi-product workflows
- Interpreting API documents and creating Tines workflows
- Configuring and implementing authentication types like OAuth and JWT
- Documenting the steps needed to connect to new tools or document any new workflows
- Building, troubleshooting, documenting, and modifying workflows on remote sessions with customers
This is a short summary. The full description, requirements and the application form are on Tines's own career page.