Twilio
Technical Support Engineer 2
Europe, APAC
UTC+0 Full time
Mid level
- Where you can live
- Remote - Ireland · Remote - India
- Working hours
- Overlap with UTC+0
- Salary
- Not published
- Posted
- October 12, 2026
Summary from the posting
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
This position also includes rostering. Rosters will be of a 5 day work week, and could include one or both weekend days.
Responsibilities
In this role, you’ll:
- Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
This is a short summary. The full description, requirements and the application form are on Twilio's own career page.