Technical Support Engineer
- Where you can live
- Remote - Estonia · Remote - Ireland
- Working hours
- Overlap with UTC+2
- Salary
- EUR 28,720 to 35,900 per year
- Posted
- September 25, 2026
Summary from the posting
Twilio is growing rapidly and seeking Technical Support Engineers to join the Onboarding Compliance and Support (OCS) team, supporting our customers’ use of our Console platform, and helping customers manage their Twilio products, services, and accounts. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert.
We’re looking for someone who is excited in solving tough problems and enjoys helping others work through complex technical issues. You’re a strong communicator to both technical and non-technical audiences via phone or email and you’re able to empathize with frustrated customers from all backgrounds.
This is a short summary. The full description, requirements and the application form are on Twilio's own career page.