Twilio
Technical Support Expert 2
LATAM
UTC-5 Full time
Mid level
- Where you can live
- Remote - Colombia
- Working hours
- Overlap with UTC-5
- Salary
- Not published
- Posted
- September 25, 2026
Jira
REST APIs
Summary from the posting
This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API.
In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums.
This is a short summary. The full description, requirements and the application form are on Twilio's own career page.