GitLab
Manager, Customer Success Managers, EMEA
Europe
UTC-1 to UTC+4 Full time
Lead or Staff
- Where you can live
- Remote, Austria; Remote, Germany
- Working hours
- Overlap with UTC-1 to UTC+4
- Salary
- Not published
- Posted
- July 6, 2026
Summary from the posting
- Mentor and enable the team to exceed company growth and retention forecasts
- Work with the Customer Success Director to help establish and manage goals and responsibilities for CSMs
- Manage a team of highly motivated, customer-focused CSMs to manage the overall health and care of accounts (e.g., onboarding customers, stage adoption, executive business reviews, and successful renewals)
- Ensure the CSMs exceed GitLab expectations in core knowledge, communication, and execution
- Challenge the team and yourself to learn and grow as trusted advisors to customers continually
This is a short summary. The full description, requirements and the application form are on GitLab's own career page.