Support Engineer (AMER)
- Where you can live
- Remote, Canada; Remote, United States
- Working hours
- Overlap with UTC-10 to UTC-3.5
- Salary
- USD 86,500 to 146,400 per year
- Posted
- July 31, 2026
Summary from the posting
The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineers solve complex problems together and participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues.
This is a short summary. The full description, requirements and the application form are on GitLab's own career page.