Dropbox
Customer Success Manager - Japanese & Korean Speaking (Remote)
APAC
UTC+9 Full time
Lead or Staff
- Where you can live
- Remote - Japan
- Working hours
- Overlap with UTC+9
- Salary
- Not published
- Posted
- October 5, 2026
B2B SaaS
Generative AI
Summary from the posting
As a Customer Success Manager at Dropbox, you will own the post-sale customer strategy and relationship for a portfolio of customers. You will help customers realize measurable value from their investment while driving product adoption, retention, growth, and Net Revenue Retention (NRR).
You will serve as a trusted advisor throughout the customer journey, developing a deep understanding of each customer’s business priorities, technical environment, key stakeholders, and evolving needs.
This is a short summary. The full description, requirements and the application form are on Dropbox's own career page.